Whitehall Medical Practice

Morton Gardens, Rugby, CV21 3AQ

Telephone: 01788 542212

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Dear Patients, please be aware that Whitehall Medical Practice will be unable to prescribe medications which can be bought over the counter (OTC). This comes directly from the government - to help ensure that the NHS achieves the greatest value for money. This is including those who do not pay for prescriptions – you will have to pay for medications that can be bought over the counter. Thank you for your help & understanding. Self Care Over the Counter Items NHS England Over the Counter Leaflet


ALL prescription requests are now required to have a nominated pharmacy for collection of medicines.

Please note to avoid potentially dangerous errors we DO NOT accept prescription requests by telephone.

You may order your repeat prescription the following ways:

  • By using the NHS App. For iPhone visit the App Store or for Android visit Google Play. Both can be accessed via your smartphone.
  • Email your request to prescriptionswmp@nhs.net  including your name and date of birth.
  • Prescription Ordering Direct (POD) 02476 246072
  • In person – please tear off your right hand ordering slip from your prescription and use to re-order by post or in person. Simply tick the box of the medication you require.
  • By Post – to Repeat Prescriptions, Whitehall Medical Practice, Morton Gardens, Rugby. CV21 3AQ.
  • Arranging for a local chemist to collect and deliver your prescription.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. On the day of collection your prescription will be ready after 4pm.

Opening Times

  • Monday
    08:30am to 06:00pm
    Extended Hours 18:30 - 20:30
  • Tuesday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Wednesday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Thursday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Friday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Saturday
  • Sunday
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