Whitehall Medical Practice

Morton Gardens, Rugby, CV21 3AQ

Telephone: 01788 542212

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Dear Patients, please be aware that Whitehall Medical Practice will be unable to prescribe medications which can be bought over the counter (OTC). This comes directly from the government - to help ensure that the NHS achieves the greatest value for money. This is including those who do not pay for prescriptions – you will have to pay for medications that can be bought over the counter. Thank you for your help & understanding. Self Care Over the Counter Items NHS England Over the Counter Leaflet



We are offering a blended approach of telephone, video or face to face appointments. To help deal with your issue appropriately, we will first offer a telephone appointment for clinical assessment. If you wish to be seen face to face please advise when you send your online consultation or speak to the reception team. To arrange an appointment please use our online consultation system in the first instance which can be accessed here or via our the online consultation button on the home screen of this website.

You can also use online consultation for Administration queries such as reordering your Fit Note or for other enquiries.

If you wish to make a routine appointment

  • DO contact the GP practice via online consultation or telephone. The reception teams and clinical assessment team will be asking patients a set of questions prior to making appointments to ensure patients are directed to the appropriate healthcare professional or service.
  • FOR FACE-TO-FACE CONSULTATIONS please request when sending in your online consultation or inform the reception team.
  • FOR ONLINE ACCESS TO HEALTH RECORDS, COVID PASSPORTS AND ONLINE PRESCRIPTION REQUESTS, please download the NHS APP in order to view your record and order repeat medication.

Finally, please ensure your Practice has up to date contact details for you, including mobile telephone numbers and email addresses where available, for clinical staff and reception teams to be able to contact you urgently if needed.

Opening Times

  • Monday
    08:30am to 06:00pm
    Extended Hours 18:30 - 20:30
  • Tuesday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Wednesday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Thursday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Friday
    08:30am to 06:00pm
    Telephone Lines Closed 1pm - 2pm
  • Saturday
  • Sunday
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