Practice Management Team

The Practice Manager and operational team are responsible for the operations, strategy and business aspect of a General Practice.

This includes…

• Business planning.
• Legal and contractual compliance.
• Handling financial systems for the practice, including payroll.
• Selecting, training and supervising non-clinical staff.
• Developing and supervising appointment systems that work well for patients and clinicians.
• Ensuring accurate records are kept, and liaising with local health organisations such as clinical commissioning groups.
• Developing strategies for the practice on issues such as computer systems and security, expanding or changing -services, and long-term services.
• Response and resolution to complaints
• Scheduling/Rota implementation of administrative & clinical staff

And much more.