Morton Gardens, Rugby, CV21 3AQ
Telephone: 01788 542212
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Dear Patients, please be aware that Whitehall Medical Practice will be unable to prescribe medications which can be bought over the counter (OTC). This comes directly from the government - to help ensure that the NHS achieves the greatest value for money. This is including those who do not pay for prescriptions – you will have to pay for medications that can be bought over the counter. Thank you for your help & understanding. Self Care Over the Counter Items NHS England Over the Counter Leaflet
Please note to avoid potentially dangerous errors we DO NOT accept prescription requests by telephone.
You may order your repeat prescription the following ways:
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. On the day of collection your prescription will be ready after 4pm.